Delete your account

You can ask FalastiniBrand to delete your account and the personal data linked to it at any time. This applies to accounts used in the FalastiniBrand mobile app and on falastinibrand.com.

 

How to request deletion

Step 1: Send an email to info@falastinibrand.com from the email address you use to sign in.

Step 2: Use the subject "Delete my account".

Step 3: We will confirm by email once your account has been deleted.

 

What is deleted

Your account profile (name, email address and phone number), your saved addresses and your sign-in access.

 

What we may keep

Records of orders you have placed, such as order details, invoices and payment records, where we are required to keep them for legal, tax or accounting reasons. These records are kept only for as long as the law requires.

 

Data stored only on your device

Your wishlist and shopping bag in the FalastiniBrand app are stored on your device. You can remove them by uninstalling the app.